Contact us
Your well-being and trust are our top priority!
If you want to report a compliance case, you can reach us at any time via our official social media channels (Facebook, Instagram) or by email at compliance@healy.world.
Please note that these reports are not related to your Healy device or general inquiries. For such inquiries, our customer support team is still available via the Chatbox, the email address contact.apac@healy.world or your BackOffice.
Healy World’s
whistleblowing platform
At Healy World, clear vision, mission and values are at the heart of our corporate philosophy.
Integrity is essential and we expect every employee to perform their duties conscientiously and responsibly.
To promote these values, we have set up the Whistleblowing Hotline – a central point of contact for integrity issues for employees, members of IHWM and our suppliers.
Employee and
supplier code of ethics
Integration of the Supply Chain Act into our whistleblowing system
Although our company is not directly subject to the Supply Chain Act, we are firmly committed to careful monitoring of all stages of our supply chain. We are convinced that proactive auditing and transparency in our business processes are essential to prevent human rights violations and environmental damage. Our whistleblowing system supports these efforts by enabling employees and external partners to report concerns and violations confidentially. This ensures that our business practices always meet our high ethical standards.
Anonymous reporting
Depending on the specific data protection requirements and legal provisions of your country, you can report anonymously. When submitting a report, please include as many pertinent details as possible to facilitate prompt and efficient processing by the investigator.
Consequences for violations
Healy World takes violations of our Code of Ethics very seriously. Non-compliant behavior will be dealt with consistently, but our disciplinary actions are always fair and appropriate. We protect whistleblowers who act in good faith and treat all reports in strict confidence to maintain the integrity of our reporting process.
Do you discover violations? Let us know at whistleblowing@healy.world. Note, however, that these reports do not involve your Healy device. For device questions, contact the Customer Support Team via Chatbox, email (contact.apac@healy.world) or your back office.